Privacy Policy for foodbuy.ng
Effective Date: September 2025
At foodbuy.ng, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, or services.
1. Information We Collect
When you use our platform, we may collect the following information:
- Personal Information: Name, phone number, email address, delivery address, and payment details.
- Account Information: Login credentials, purchase history, and preferences.
- Technical Data: IP address, browser type, device information, and cookies.
- Transactional Data: Records of orders, payments, and participation in group buys.
2. How We Use Your Information
We use your information to:
- Process your orders and manage group buys.
- Deliver products and provide customer support.
- Improve our services and user experience.
- Send updates, promotions, and relevant communications (with your consent).
- Comply with legal obligations and prevent fraud.
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Service providers (e.g., payment processors, logistics partners, hosting providers).
- Regulatory authorities when required by law.
- Business partners in joint campaigns like Kitchen to Bank (K2B), only when necessary for your participation.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your information.
- Request deletion of your account and data (subject to legal obligations).
- Opt out of marketing communications at any time.
To exercise these rights, contact us at: support@foodbuy.ng